About Happy Help

More than just professional care

At Happy Help, we embody our Ethos in everything we do: Happy Helpers support Happy Homes. We treat our Happy Helpers with respect, provide training and welfare benefits. In turn, our Happy Helpers go through vigorous interview test stages and training to become a part of our Happy Help team.

“I am the second generation in the family business and decided to start this new venture with the same team- many have been with us for over 20 years.

Gift - Co-founder

Happy Help was founded to offer a different kind of cleaning, nannying, and elder care service in Bangkok and beyond. We’re different in two ways: firstly, we only pick the best of the best for our team—meaning that everyone is fully trained, properly vetted, and carefully handpicked by us. We’re called Happy Help because team well-being genuinely matters to us. We know that happier helpers mean happier clients—and exceptional service all around.

Happy Nanny service in Bangkok

We’re a team of women, many of whom have been working together for over 20 years. Our goal is to give new skills to other women in the cleaning and care industries, as well as offer them better pay and opportunities. Happy Help is more than a business—it’s a force for change. Because we treat our Happy Helpers well, they can create better lives for themselves and their families.

Meet Our Team

Gift
CEO

Gift's background is in recruitment with roots in the Public Health - Gift's mission is to utilize the standardized methods of recruitment in screening in finding the perfect match for households.

Moc
Head of People

Moc has been with the business for over 25 years, taking care of employee's welfare and well-being. Our parent company prides in low turnover and happy employees!

Ann
Head of Operations

Ann has been with us for 20 years, managing the Operations team. At Happy Help, Ann looks after schedule management and client relations.

Tikky
Head of Sales

Tikky is experienced in client care, specializing in helping International families. Tikky believes in fostering client relations to best understand their needs and never oversells to close a job.

Miu
Senior HR Executive

Miu helps our People team run, from contracting, payroll to legal documentation for all our Happy Helpers.

Fang
Design and Marketing

Fang is behind our design and visuals across all platforms. Fang loves creating visuals to help women find work!

Fang
Design and Marketing

Fang is behind our design and visuals across all platforms. Fang loves creating visuals to help women find work!

Fang
Design and Marketing

Fang is behind our design and visuals across all platforms. Fang loves creating visuals to help women find work!

FAQs about Happy Help

General questions

What services does Happy Help offer?


We offer cleaning, elderly care, driver and nanny services. Choose from temporary on-demand and full-time helpers to suit your best needs.

How do I book a nanny, elder care, or cleaning service?


You can either call us or complete our website contact form with your details, and our Happy Helper customer care team will get back to you soon.

Do I get to choose which cleaner, nanny, or elder carer is assigned to me?


Absolutely! Once we’ve found out about you and your needs, we’ll send you a shortlist of Happy Helpers specially matched to you. You’ll then have a chance to interview your favorites before making your final decision. We want you to have a Happy Helper who is the perfect fit for your home, family, and lifestyle.

What payment options are available?


We accept bank transfers and credit card (subject to a small surcharge). For flexible packages, payment can be made at the time of booking. Monthly packages are paid at the beginning of each month. We don’t offer refunds.

How does the one-time placement fee work?


We charge a one-time fee to match you to the right person. Included in the fee is unlimited replacements within one year. -The 1 year coverage applies to us, we must provide you with replacements though you can stop and re-engage with us at any time.

How do you screen your Happy Helpers?


We do detailed reference checks on all of our Happy Help staff, as well as an annual criminal record check. Our Happy Helpers are fully screened, interviewed face-to-face, and go through a Happy Help training course to ensure that they meet the Happy Help guarantee of:

- Diligence
- Positivity
- Reliability
- Commitment
- Compassion
- Trust worthiness
- Discretion

What happens if a Happy Helper gets sick?


We understand that unexpected situations can arise. If your happy helper falls ill or needs to take sudden leave, we have measures in place to minimize disruption to your service. Our happy helpers are valued employees who receive paid sick leave, reflecting our commitment to ethical labor practices.

To support you, our valued client, we offer free temporary replacement service starting from the fourth day of your regular helper's absence. This replacement service is available for up to three days per week. We strive to ensure continuity of care while also respecting our employees' well-being. Our goal is to balance your needs with fair treatment of our staff, maintaining the high-quality service you expect from Happy Help.​​​​​​​​​​​​​​​​

Cleaning services

Which areas of the home do you clean?


We clean all domestic spaces, including living rooms, kitchens, bedrooms, bathrooms, and studies. For deep cleaning services, we can also scrub down fridges, cupboards, closets, pantries, curtains, and rugs. We also offer basic garden, patio, and balcony care, for instance, watering plants and sweeping up leaves. Just let us know what you need.

How often should I book a cleaner?


It all depends on your needs. We offer monthly, fortnightly, weekly, twice weekly, or daily cleaning services—and we can also be flexible, tailoring our service to you. If you have a bigger family or younger children, then you might benefit from more frequent cleans to keep your home sparkling. Or if you have a busy schedule, then a daily cleaner can take all of the pressure of housework off your shoulders for good.

Nanny services

What’s the difference between Happy Nannies and Super Nannies?


All of our nannies are fully trained, carefully vetted—and amazing with children. Our Super Nannies have additional training, experience, and specialisms, for instance, in newborn care, diploma in Nursing or fluency in a foreign language. Some Super Nannies also offer educational support for children, such as homework help or teaching musical instruments.

How do you match a nanny with a family?


Once we get to know about your family and your needs, we’ll choose a shortlist of nannies whose personality, training, and specialisms are a good fit for you. You can then choose your favorites to interview.

What ages of children do your nannies care for?


Our nannies care for children of all ages, from newborns to toddlers, to youngsters, to adolescents. We always match nannies to families who have relevant experience with the right age group.

Super Caregiver Services

What kind of caregiver services do you offer?


Our Super Caregivers for seniors and hospital patients offer all kinds of care, including bathing, meal preparation, and giving medication. They also offer physiotherapy, massage and social activities including days at the beauty salon, appointments at the doctor’s, grocery shopping and playing board games.

What training do your senior carers have?


All of our Super Caregivers are either registered nurses or 420 hours of specialist training for carers with certification from the Ministry of Health. We consider them to be the best in Bangkok!

Got a question that hasn’t been answered here?

Get in touch, and our Happy Help customer care team will get back to you soon!