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Tel. 02-880-7501
At Happy Help, we understand that inviting someone into your home or life is a big decision. You need to feel fully confident that the person you are entrusting with tasks big and small - whether it's a Happy Nanny, Super Nanny, Happy Driver, Happy Maid, or Happy Caregiver - has the right skills, experience, and character. That's why we have a rigorous 5-step screening process to ensure only the highest quality candidates make it through to our exclusive pool of Happy Helpers.
The screening begins as soon as an application comes in. We carefully review each resume, looking at work history, certifications, education, and references. A minimum of 3 years of formal experience in their field is required – whether that's infant care, housekeeping, driving, or another area of expertise. Only about 20% of applicants make the initial cut.
Those who do move on to the next round, where they'll be interviewed one-on-one by a member of our HR team. We dig deeper into their background, timelines, and experiences through pointed questions to ensure consistency and catch any red flags. We'll also put their skills to the test through simulations tailored to their area of work, like asking a happy nanny candidate to walk through bathing a newborn.
If an applicant demonstrates strong skills and experience, the third screening involves assessing personality fit and other intangible qualities we value at Happy Help. We're looking for individuals who are warm, trustworthy, and have a true ethic of service. Language capabilities are validated at this point as well. Roughly 70% move past this hurdle.
For candidates still in the running, the fourth round brings them face-to-face with a member of our sales team who works directly with the clients we serve. This person has unique insight into your preferences, needs, and must-haves for a Happy Nanny, Super Nanny, Happy Driver, Happy Maid, or other Happy Caregiver. They'll check for those crucial alchemy elements that turn a perfectly qualified helper into your perfectly qualified helper. About 60% make it over this bar.
Finally, we don't stop at criminal background checks like many companies do. We take the extra step of bankruptcy checks to ensure not just a clean record, but sound financial standing and integrity as well. We've found even those small due diligence actions can make a big difference in finding caring, ethical professionals you can trust as a happy nanny, driver, maid, or caregiver.
The multi-layered Happy Help screening process is a big investment – but it's one we're committed to. We want you to be able to open your doors without any niggling worries, confident that we've hand-picked someone who will make your life happier and easier in every way.
If you are in need of a Happy Helper, get in touch with us today! Satisfaction Guaranteed.